🙌 Seller safety and support

Last updated May 11, 2024

At Rolle, we prioritize creating a safe and supportive environment for our sellers. Selling your tech should be hassle-free, secure, and enjoyable. Here’s how we ensure your selling experience is top-notch:

  • No Meetings with Strangers: Say goodbye to the awkwardness and potential risks of meeting strangers for transactions. With Rolle, all your sales are conducted online, and shipping is arranged through reliable courier services. This approach ensures your personal safety and convenience at all times 🚫🤝.
  • Guaranteed Payouts: When you receive an order request for your listing, the payment of the buyer is already captured by Rolle, so once the sale is successfully completed, you can rest assured about the payout being securely transferred to your bank account through Stripe. This eliminates the uncertainty often associated with hand-to-hand transactions 💰🔒.
  • No Spamming Messages: We maintain a strict policy against spamming on our platform, ensuring you don’t get bombarded with irrelevant or spammy messages. If you receive a notification that you got an order request, it means that the payment of the buyer is already captured by Rolle, so only genuine, sale-related interactions make their way to you 📬🚫.
  • Efficient Communication, No Endless Back-and-Forth: Our platform is designed to facilitate clear and efficient transactions between buyers and sellers. This means you won’t be caught in endless back-and-forth negotiations. We streamline the process to save you time and keep the focus on completing sales swiftly 🗨️🚀.
  • Dedicated Support Team: Our dedicated support team is always on standby to assist you with any concerns or queries. Whether it’s a question about listings, payouts, shipping, or buyer interactions, we’re here to provide timely and helpful support 🤝📞.
  • Seller Protection Policies: Rolle’s seller protection policies are designed to safeguard you against potential fraudulent cases or hassles and anxiety. We work hard to create a fair and secure marketplace where you can sell with confidence 🛡️🏪.

At Rolle, we understand that the safety and support of our sellers are crucial to a successful marketplace. We’ve tailored our platform to ensure that selling your tech is not just profitable but also secure, straightforward, and free from common hassles. Sell with peace of mind, knowing that Rolle has got your back every step of the way! 😊🛒