🛒🦺 How to shop and pay safely

Last updated Jul 23, 2024

Making payments on Rolle is super safe, giving you one less thing to worry about! 🛡️💳 Here’s why you can pay with total peace of mind:

  • Trusted Payment Provider – Stripe: Rolle partners with Stripe, a globally renowned payment provider known for its rock-solid security. Stripe handles billions in transactions every year, so they’re pros at keeping your payment info secure 🔐.
  • Encryption and Security: When you enter your card payment details on Rolle (in case you pay with Apple Pay, Google Pay, PayPal or Klarna you enter your card details directly on those payment processor partners and not on Rolle), Stripe ensures that your data is encrypted and transmitted securely. This means your sensitive information is protected from any unauthorized access 🔑.
  • No Storage of Payment Details: Rolle doesn’t store your credit card details. Stripe processes your payment without Rolle ever seeing or storing your card information.
  • Refund for Unapproved Devices: Here’s a big plus – if you buy a device and it doesn’t pass the check-up at our Rolle hub (say it’s not as described or has issues), you get a full refund. Stripe processes these refunds quickly and efficiently, so your money is back with you in no time if things don’t pan out 💰🔄.
  • Regular Security Updates: Stripe is always on the ball with the latest security protocols and updates. This means that every payment on Rolle benefits from the newest, most robust security measures out there.
  • 30-days Condition Warranty and Buyer Protection: Rolle is the only marketplace that provides a 30-day warranty (in addition to the manufacturer’s warranty) for any device purchased from the Rolle marketplace 👌.
  • Cancellation of Order Request You Made: Buyer protection covers you even if you want to cancel an order request you have made, by sending an email to the Rolle team. To cancel a purchase request, the delivery of the device must not have started. Finally, the refund does not include the Rolle buyer protection fee and the cost of the payment method you used (approximately 1% for card, 3% for PayPal, 5% for Klarna) 💰🔄.
  • 14-Day Return Policy: If you change your mind, you have the flexibility to return the device within 14 days of receiving it and receive a refund. For a device return to be processed, the seller must agree, and it does not include a refund for the buyer’s safety fee and the cost of the payment method used (approximately 1% for card, 3% for PayPal, 5% for Klarna). Alternatively, you can resell the device by posting a new listing on the Rolle marketplace without any additional service charges. We want you to be completely happy with your purchase and our 14-day return policy has got you covered. 🔄📆.

In a nutshell, paying on Rolle is as safe as it gets. With Stripe’s top-notch security and our commitment to your satisfaction, you can shop for your tech treasures without a worry in the world. Safe, secure, and satisfying – that’s how we roll at Rolle! 🌟💸