⚠️ Payment failed

Last updated Apr 25, 2024

Experiencing a hiccup with your payment on Rolle? Don’t worry, it happens sometimes, and it’s usually fixable! 💳❌ Let’s explore some common reasons why a payment might fail and what you can do about it:

  • Insufficient Funds: The classic issue – make sure there’s enough money in your account to cover the purchase. It’s always good to double-check your balance before trying again 💰👀.
  • Incorrect Payment Details: Entered your card details in a hurry? A small typo can cause a payment to fail. Re-enter your information carefully, making sure all the numbers, expiry date, and CVV code are correct 📝✅.
  • Card Limit Reached: Sometimes, your card might have a limit on how much you can spend. Check if the purchase exceeds your card’s limit. If it does, you might need to use a different card or adjust your limit with your bank 🏦🚫.
  • Fraud Prevention Measures: Rolle is super cautious about unusual activities. If your transaction looks out of the ordinary, together with your bank, we might block it for security reasons. Giving our support team or your bank a quick call can usually clear this up 🔒📞.
  • Expired Card: Double-check your card’s expiry date. If it’s out of date, you’ll need to use a different card or update your card details with a new one 📅🚫.
  • Technical Glitches: Sometimes, it’s just a technical glitch on either Rolle’s end or your bank’s end. Waiting a bit and trying again later can often do the trick 💻🔄.

If none of these seem to be the issue, or if you keep having trouble, don’t hesitate to reach out to Rolle’s support team. We’re here to help make your payment process as smooth as possible. Remember, it’s all about getting you to your tech dreams with minimal fuss! 😊🛍️