Condition warranty doesn’t cover normal wear and tear, defects already listed in the device's condition, battery degradation over time, problems caused by third-party apps, updates, or modifications made by the user, water damage and accidents. For long-term protection, consider adding NoOops extended warranty for breakdowns or accidental damage.

Absolutely YES! Instead of choosing a refurbished device with non-genuine parts of unknown quality, we carefully clean, test, and assess every used device so that you know exactly what to expect. This ensures you get the highest quality second-hand devices at the best prices with up to 1 Year warranty.

Νο. Devices that are locked (pin, iCloud, account etc), blacklisted or reported as stolen are not allowed in the Rolle marketplace. All devices arrive to you unlocked and eligible for software updates.

If you change your mind, you can resell the device by posting a new listing on the Rolle marketplace without any additional service charges within 14 days.

Once you make an order request, it can’t be canceled. This keeps things real, reliable, and trustworthy for everyone in the Rolle marketplace. The only exception is for an Instant Buy listing that hasn’t been shipped yet, which you can still cancel after making your purchase. In this case, you’ll contact our support team and get a partial refund according to our Buyer Refund Policy.

The Buyer Safety fee supports Rolle's ongoing efforts to ensure the safest, most transparent, and convenient interactions between sellers and buyers. This includes the background check process for users, review of listings, condition assessment of devices, shipping, and processing of payments. Enjoy peace of mind!